Try this steps if 3D animals not working in your phone.
1. Your device must support google AR.
find list of device which support google AR from below link
supported-devices
also install google AR Service
2. Give camera permission to Chrome and Google application.
- Open Settings.
- Apps & Notifications.
- Open Chrome Or Google
- Set Camera and access.
3. If above steps done but still not working then Update your system app it may work.
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